Shipping Policy

Where do you deliver?

We are mainly sending orders to anywhere in Klang Valley. We do not deliver to P.O. Box address. Check the coverage here: https://www.pallydeli.com/blogs/updates/new-delivery-areas-in-klang-valley

How long does it take for delivery?

We will need 1 day to process and fulfill your order. During the checkout you can choose your preferred delivery date.

The item was damaged during shipment, can you replace it?

No refund or return of goods delivered after signed off on delivery note. If the product is found damage upon receiving, customer should immediately inform our support team at support@pallydeli.com or +60126531696, with the order number / receipt and photos of the products. 

Shipping Methods

1. Delivery in Klang Valley, KL & Selangor by our delivery partners
2. Delivery in Setia Alam (40170) by our staffs
3. Self-pickup

Delivery in Klang Valley, KL & Selangor by our delivery partners

• Timing: 11:00 AM — 7:00 PM (closed on Monday)
• Charge: RM 12
• Next-day delivery is available
• Free shipping when order total amount equals to RM 200.00 or above.

Delivery in Setia Alam (40170) by our staffs

• Timing: 11:00 AM — 7:00 PM (closed on Monday)
• Charge: RM 5
• Next-day delivery is available
• Free shipping when order total amount equals to RM 100.00 or above.

Delivery in 41050 by our staffs

• Timing: 11:00 AM — 7:00 PM (closed on Monday)
• Charge: RM 5
• Next-day delivery is available
• Free shipping when order total amount equals to RM 200.00 or above.

Self-pickup

• Timing: 9:00 AM — 6:00 PM (closed on Monday)
• Charge: Free
• Order fulfillment time: 2 days
• Store location: PallyDeli, 10-G Jalan Setia Indah U13/Y, Setia Alam, 40170 Shah Alam, Selangor. 
• Get direction with Google Maps or Waze