We're hiring — Platform Operator and Delivery Rider

We're hiring — Platform Operator and Delivery Rider

Join the PallyDeli Team.

Help us shape the future of grocery shopping. Pally means having a close, friendly relationship, and here's our story of why.

What you'll be building

PallyDeli is an online & offline grocery store designed to support and enable creation of delicious meals for everyone's families. We started with and specialized in pork butchery, and will always be. This means we spend most of our time sourcing and serving high quality meat, figuring out how to spread this convenience and impact of PallyDeli further than ever before, and connecting our supporters to new products.

Who you'll be building with

Our team is made up of people who enjoy making things people love. We care about details and we care about quality.

We designed our company in a way to help you to do your best work in a creative way. At PallyDeli, you have the autonomy to manage yourself. We respect flow. We believe you should be able to structure your days for what makes you feel the most energized and creative.

How to apply

If you want to work with us, all we want to see is a message from you. Tell us who you are. Show us relevant things you've done that you're excited about. We welcome fresh graduates to apply too!

What we look for in a teammate is someone who’s thoughtful, skillful, and enjoyable to work with. Every person we hire is someone we see ourselves working with for the long run.

We’ve got big plans. If you want to help us make them happen, we’d love to hear from you.

❤️ ✌️ 

- PallyDeli Team

Platform Operator

Seeking a highly motivated and energetic candidate for the position of Platform Operator! Well organized, flexible and enjoys the challenge of delivering on time. Your role requires you to work in a fast-paced environment, sometimes under pressure, remaining proactive and efficient with a high level of professionalism to complete the task. Fantastic communication skills with an eye for detail is crucial for this role. 

What you will do:

  • Manage all user queries coming in from various platforms including but not limited to online chats, calls and emails.
  • Work closely with the Retail Operation team to manage user expectations.
  • Share your insights on the user experience report with the team.
  • Contribute to the retail team in terms of coordination of order fulfilment processes - preparation, delivery, etc.

Desired Skills and Experience:

  • Fresh graduates are welcome to apply.
  • Excellent communication skills.
  • Ability to listen and empathize with the situation.
  • Excellent command of spoken English and Mandarin/Chinese in writing.
  • Resourceful and capable of learning fast and independently.
  • Open to flexible working arrangements (e.g. holidays and weekends).

Delivery Rider

Seeking a highly motivated and energetic candidate for the position of Platform Operator! Well organized, flexible and enjoys the challenge of delivering on time. Your role requires you to work in a fast-paced environment, sometimes under pressure, remaining proactive and efficient with a high level of professionalism to complete the task. Fantastic communication skills with an eye for detail is crucial for this role. 

What you will do:

  • Ensure customers' orders are bagged appropriately and safely.
  • Handle and deliver all products with care to maintain quality and ensure they reach the customers in best condition and on time.
  • Always put the customers first and render the services in a professional and polite manner.
  • Deliver all items to the assigned drop-off locations. Rider is responsible to ensure that these actions are recorded and submitted.
  • After completion of each order, the riders must record and submit all the details pertaining to the company's measures.

Desired Skills and Experience:

  • Fresh graduates are welcome to apply.
  • Decent communication skills in English and Mandarin/Chinese in order to communicate with customers and the team.
  • Willing to deliver all ranges of groceries (including non-halal items and raw meat).
  • Possess valid driving license (motor or car license) and road tax for your vehicle.


Interested? Email us about this job via team@pallydeli.com.


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